Privacy policy

Last updated: August 14, 2026

VELMONT STORE respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

Information We Collect

When you visit or purchase from VELMONT STORE, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order history
  • Information you provide when contacting customer service
  • Device and browser information
  • IP address
  • Website usage information
  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for operating and improving our store and providing our services.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Send order confirmations and updates.
  • Provide customer support.
  • Respond to inquiries.
  • Prevent fraud and unauthorized transactions.
  • Maintain and improve our website.
  • Understand how customers use our website.
  • Send marketing communications where permitted and, where required, with your consent.
  • Comply with applicable legal obligations.

Cookies and Tracking Technologies

VELMONT STORE may use cookies, pixels, tags, and similar technologies to operate the website and understand how visitors interact with it.

These technologies may be used to:

  • Remember preferences.
  • Keep items in your shopping cart.
  • Improve website functionality.
  • Analyze website traffic.
  • Measure advertising performance.
  • Provide relevant advertising.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Payment Information

Payments may be processed through third-party payment providers. VELMONT STORE generally does not store complete payment card information on its own systems.

Payment information is handled according to the applicable privacy and security policies of the payment provider used during checkout.

Sharing Information With Third Parties

We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • E-commerce and website service providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer service providers
  • Fraud prevention and security services
  • Government authorities or legal entities when legally required

We do not sell personal information for purposes unrelated to operating our business.

Data Security

VELMONT STORE takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request restriction of certain processing.
  • Object to certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Request information about how your personal data is processed.

To exercise applicable rights, contact us at velmontstore@outlook.com.

We may need to verify your identity before completing certain requests.

Children's Privacy

VELMONT STORE does not knowingly seek to collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us at velmontstore@outlook.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

For privacy-related questions or requests:

VELMONT STORE
Email: velmontstore@outlook.com